Serving Tracy and proposed nearby service areas Daily, 9:00 a.m.–5:00 p.m. · (209) 650-3977

Policy

Complaints Policy

Last reviewed October 7, 2026

Raise a concern as soon as practical by calling (209) 650-3977 or emailing info@onestrongman209.com. Include the service date, location, what happened, the outcome you are seeking, and any relevant photos or records.

How this works

The operator should acknowledge the complaint, review the available information, and explain the next step. Complex concerns may require more time or information. Keep originals of receipts, agreements, photos, and messages.

Questions and records

This process does not limit rights available under an applicable contract or law. For urgent safety issues, contact the appropriate emergency or public authority.

Owner approval and any needed legal review remain required before public launch.